Frequently Asked Questions
Q. What is a 2 way SMS?
Ans. Two way SMS is a process through which a sender can send and receive SMS. The sender will first create a FREE account on freeSMScraze.com and will use our services to send free SMS to any network in Pakistan. The receiver will receive the SMS on his/her cellphone and will reply to the message as described here. The reply will be displayed on the sender’s inbox of his/her freeSMScraze account.
Q. How to create an account of FSC?
Ans. Go on to the homepage and click the “Register” button on the right. You will have to fill a simple form and as you proceed you will receive a verification code on your cellphone. For international users, they will receive an email for verification.
Q. I haven’t received the verification code?
Ans. If for any reason you haven’t received the verification code then you can ask for verification code to be sent to you again. Go on to the homepage and click the "Login" button. Once there, write your username and click the "login" button below. You will be taken to the verification page where they will ask you the code. Just below you will find a link stating “resend the verification code”. Click on it and the code will be sent again.
Q. I am an international user but I have not received the verification email?
Ans. There can be two reasons for this situation. One, you might have mentioned the country “Pakistan” while filling the registration form. Second, the verification email might have landed in the Spam or Junk box. If you want to receive the verification email again then go on to the homepage and click the "Login" button. Once there, write your username and click the "login" button below. You will be taken to the verification page where they will ask you the code. Just below you will find a link stating “resend the verification code”. Click on it and the code will be sent again. However, if you have selected the country as Pakistan then please email us at support[@]freesmscraze.com along with your username and we will solve your issue.
Q. How can I send an SMS?
Ans. Login to your account and you will be redirected to the freeSMScraze dashboard. You will find a button stating “Send SMS”. Click on it and enjoy sending free SMS to anyone.
Please note that your name is NOT sent automatically to the receiver. If you want the receiver to know who you are then please do mention your name in the message.
Q. How can I receive an SMS?
Ans. The detailed process in mentioned at http://www.freesmscraze.com/how-it-works.html
Q. How can I change my password?
Ans. On the dashboard you will find a button stating “settings”. Click on it and you will be able to change your password.
Q. How can I delete an SMS?
Ans. There is an “Action” button in the “Inbox” and “View Sent Items” page that will allow you to delete individual SMS.
Q. Can we receive a message longer than 160 characters?
Ans. No. You can only receive an SMS that is not more than 160 characters. Any SMS that is longer than 160 characters will not be delivered. The user will receive the truncated message consisting of the first 160 characters. Therefore, please ask your friends and family members to send messages that are only 160 characters long.
Q. Is my personal information secure?
Ans. Absolutely. We do not pass your information to any third party. Your information will only be used by the administration if they need to communicate with you.
Q. Is everything candid, that is, will I get privacy on the messages that I send & receive?
Ans. You will receive 100% privacy while you are using freeSMScraze and no one will infiltrate your communication. However, we will be forced to give the access of your account or other details if they are demanded by the concerned government organizations or regulatory authorities.
Q. I have received an SMS from freeSMScraze.com and I don’t want to receive any further SMS sent from this website?
Ans. If anyone is disturbing by sending SMS to you through freeSMScraze then kindly email your request at complaint(@)freesmscraze.com and we will solve the issue.
Q. What is the availability of this website and its services?
Ans. We are up and running 24/7/365. We have multiple servers running in USA and Pakistan simultaneously. With the backup facilities that we have there is less than 1% chance of encountering downtime.
Q. Why should I be interested in buying an API Gateway from freeSMScraze?
Ans. freeSMScraze.com provides fast and reliable service to everyone. If you have a need to communicate with your clients or customers then you use the services of freeSMScraze to solve your communication needs. Detailed information is available at http://www.freesmscraze.com/api.html
Q. My friend has sent me an SMS but I haven’t received it in my inbox?
Ans. Ask your friend to write your username followed by the message and send it to the same number he received the SMS from. If you still don’t receive the SMS then please email us at support(@)freesmscraze.com.
Q. I have forgotten my password?
Ans. Send us your username and email address at support(@)freesmscraze.com and we will send you the password on your registered email address or cellphone number.
Q. How much will it cost my friend or family member to send an SMS back to me?
Ans. The charges per SMS depend on the network the sender is using. Your friend or family member will be charged the same price per SMS as he is normally charged. There are no extra or additional charges if you send an SMS to freeSMScraze.com.
Q. What is schedule SMS and how it can help me?
Ans. Schedule SMS is an option through which you can send an SMS at a predefined date and time. To read in detail please click here
Q. I need to give feedback/suggestions to the administration of freeSMScraze.com?
Ans. You can send your feedback and suggestions at info(@)freesmscraze.com. We will be more than happy to listen to your valuable comments.
